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Our current rates include maintenance, oil,
Value Added Tax, insurance and unlimited mileage (except where shown differently in our
rate schedule). |
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Not included in our rates: Fuel, windscreen
damage, sandblast damage, damage to lights and windows, tyres, insurance excess, personal
insurance and personal property or any damage or loss of any property or freight
transported on the vehicle. |
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Windscreen and tyre insurance is available.
Please note that the tyre insurance is limited to two tyres. |
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Andes Car Rental is not liable for death,
injuries, personal damages and/or loss of whatever nature. |
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Our rates include Collision Damage Waiver
(CDW) and Theft Loss Waiver (TLW). |
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Rates are calculated from pick-up to the time
of return of the vehicle and are quoted in Namibian Dollar. We apply a 24-hour cycle. |
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The rental is payable in advance. We accept
Visa and Master Cards. These are especially suitable for the security of the excess amount
which must be produced. |
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Vehicles are hired subject to standard rental
agreement (RA). |
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The minimum rental period is 24 hours, unless
otherwise indicated in our rate schedule. |
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Monthly and one-way rentals are available on
request only. |
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Extensions of the rental period or notice of
advanced termination must be arranged with us no later than 2 days prior to the originally
agreed date of termination. We will try to accommodate all extensions, but it is not
always possible. |
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The motor vehicle carries comprehensive insurance.
However, in the event of an insurance claim arising, the lessee will be held liable for an
excess amount, security for which must be provided by the lessee to Andes Car Rental. In
the event of the rental period exceeding 5 days, such excess may be reduced by payment of
an additional premium ('AEDW' - Additional Excess Damage Waiver). This premium is not
refundable. |
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We use a Master or Visa card to secure the excess amount.
We do not bank it but only block it. You must have credit on your card to cover the excess
amount. There is no cost, such as service fees or exchange rate fees, involved. The excess
amount cannot be used until you return the vehicle in good order and we have cancelled the
block. It takes between 24 and 48 hours to remove the block. If you are involved in an
accident, your excess is taken whether you are liable or not. Should you not be liable and
the other vehicle is insured, you get the excess back after some time. If the other
vehicle is not insured, you will lose the excess. Most vehicles in Namibia are insured,
not by government law but by bank law, this means that if you finance a vehicle you must
have insurance. Please look out for taxis in Windhoek. They are not insured and drive like
the taxis we all know. |
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If, on the return of the vehicle there is any damage for
which we are unable to get a proper quote due to business hours or time constraints, we
will not cancel the excess until we are able to do so. |
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There are no hidden costs in this contract. Any costs
above the rental and excess are totally in your hands. You will be held liable for the
total value of the damage, if you cause an accident: |
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Due to negligence or speeding, |
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Driving on road conditions not suitable for the vehicle, i.e.
driving on a 4x4 track with a Sedan car, |
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In contravention of the law and insurance policy, |
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Driving in areas disallowed by Andes Car Rental, |
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When the vehicle is taken outside the borders of Namibia without
prior written permission, |
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When the original rental termination date has expired, |
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When a driver not mentioned in the rental agreement is driving, |
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Under the influence of alcohol or drugs. |
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Only Namibian laws are applicable.
Jurisdiction is Windhoek, Namibia. |
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A valid, unendorsed international driver's license and
passport or I.D. must be produced by the lessee or authorized driver. The minimum age of
the applicant/lessee's driver is 21 years or he must be in the possession of a valid
driver's license for at least 2 years. We do not charge any additional drivers. There can
be a total of 3 drivers. Please note that drivers not listed on the rental agreement are
not insured. |
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The vehicle must be returned in a clean state as the
check-in can only be done on a clean vehicle. By this we do not mean you have to give the
car back as clean as you get it, but it must not be covered in mud and have half the Namib
Desert on the inside. All you need to do to keep the dust out of the vehicle is set the
vent on outside air, keep the fan on and the windows closed. If you are driving an Isuzu
Single or Double Cab, also open the windows of the canopy. |
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Cars are delivered with a full tank of fuel and the
lessee pays for a full refill before termination. Our cars use 95 Unleaded fuel. |
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Vehicles may not be taken outside the borders of Namibia
without prior written approval of the lessor. Please note that if you intend to drive
outside the borders of Namibia, we only offer a 90% insurance cover, i.e. you do not have
the waiver option. Also note that our insurance only covers South Africa, Botswana and the
area around the Victoria Falls (other parts of Zimbabwe are not covered). You will also
need to buy third party insurance at the border. |
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The contract is for the rented vehicle only. If you
should have an accident and you are liable, and the vehicle is damaged in such a way that
you cannot continue your journey, it is a new contract and excess for a new vehicle. If
you are not liable we will supply you with a vehicle and sort the payment with the liable
party. Please note that 90% of non-Namibian accidents do not involve another car. People
run off the road, drive into ditches, hit animals, roll the vehicle, etc. |
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In the case of an accident where the lessee is liable,
the lessee will be liable for all the tow-in and related costs of the vehicle and the
recovery of the vehicle to the lessor's place of business. |
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In the event of any booked vehicle not being available,
Andes Car Rental reserves the right to provide a substitute vehicle.
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B-roads are our main asphalt roads. They are normally in
a good condition although you can find potholes from time to time. The speed limit on
these roads is 120km/h. |
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C-roads are some asphalt and some gravel roads. The
gravel C-roads are where the most accidents happen and there is usually only one reason -
'SPEED'. The speed limit on these roads is 80km/h but sometimes even 40km/h is much too
fast. |
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The D-roads are the minor gravel roads and hardly get
maintained at all, so they are bad. |
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Accidents normally occur during the first part of the
rental due to unfamiliarity or during the last part due to overconfidence. |
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Basic road manners on the dirt roads are, in the case of
oncoming cars, slow down and move as far left as the road allows you to (not off the
road), so as to give each other space. Should someone want to overtake you, the same
procedure applies - move left and slow down. When you want to overtake another vehicle,
make sure that they know you are behind them, use your headlights and hooter if necessary.
Overtaking manoeuvres cause flying debris. Never overtake when the dust of the vehicle
ahead clouds your vision. In very dusty conditions switch on your headlights for better
visibility to other road users. |
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Driving late in the afternoon, at night or early mornings
can be very dangerous due to animals. Please avoid it at all costs. Drive only from 08:00
- 17:00! |
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Always keep the vehicle in the tracks. Changing tracks
safely on a gravel road can only be performed at very low speed. |
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Avoid abrupt swerving manoeuvres, as they will inevitable
lead to the vehicle leaving the road and overturning. |
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Never apply full brakes or attempt to over steer the
vehicle back on track. Be on the lookout for potholes, sand risings and thicker gravel. In
bright daylight most of these obstacles are only visible at very close range. A river,
which is in flood, should never be crossed. Gravel road driving is 'Slow Motion Driving',
i.e. do nothing quickly. |
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Gravel roads are extremely slippery after rain. Also
watch out for places where water has damaged the surface of the road.
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